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Privacy Policy

The protection of your personal data is very important to ESP. The following information explains our policy regarding any personal information you may supply to us when using the ESP Website. By accessing and using the ESP Website, you agree to the terms of the privacy policy, as outlined below.


1.1 ESP recognises the importance of protecting personal information you may supply us when visiting our Website. Our policy is to use the information we acquire from users when you complete a contact form or get in contact with us for internal business purposes only, and maintain appropriate security measures to keep the information private.

1.2 Personal information collected from you may include your name, payment processing information, postal address, email address, landline or mobile telephone number, delivery details as well as other non sensitive personal information. If you use the ESP Website, we may also collect information about you or your computer when you browse to allow you to use the services available. The collected data may be processed in electronic or hard copy form and shall always be protected by adequate security systems and constantly updated and stored in a safe and supervised environment.


2.1 Usually, ESP collect personal information to respond to your enquiries for payment processing and for the provision of goods and services to you.

2.2 ESP will use your information to get in contact with you, with regards to executing a sale and purchase contracts requested by the user unless you have explicitly requested otherwise.

2.3 ESP will use any personal data collected exclusively for the aims of updating users on new products, promotions and ESP activities in general.

2.4 Direct marketing activities of sending newsletters or other types of messages are done by an opt-in format. Whereby data conferral is optional, ESP won’t contact you for marketing purposes you unless you agree.

2.5 Your information could be used for anonymous statistical purposes in surveys deemed useful for improving this website and its products and services to you.

2.6 ESP will also process your personal information where we are required to do so by law, and for the exercise or defence of legal claims.


3.1 You may choose to set up a personal customer account (‘Customer Account’) when using our Site. This allows you to save personal data (address, delivery address, name etc) in your Customer Account, view order history and track current orders.

3.2 Creating a Customer Account requires you to provide ESP with your first name and surname, complete with an email address and a password of your choosing. This email address will serve as your Customer Account identification, To confirm that your registration has been successful, ESP will send you an email to the provided address.

3.3 You may, at any time, update this information and additionally enter more information such as a contact telephone number if you wish.

3.4 The Customer Account is operated by ESP and so any personal information entered in this account will only be used and seen by ESP when you place an order through our Site.


4.1 The Customer Account allows you to access the data that you have saved in the past without registering again and thus shop more conveniently through our Site. By logging into your Customer Account, some fields in the order form will be automatically filled in with information that is stored in your Customer Account.

4.2 There is the alternate option of placing an order on our Site without first creating a Customer Account. When using the checkout feature of our Site, you only need to enter all of the required information in the order form yourself.